The Amiga Future 141 was released on the November 5th.
This is about Amiga/Pegasos applications, problems and all other Amiga topics which don't fit elsewhere. english
3 posts • Page 1 of 1
I just wanted to share my problem with You, people who might want buy anything from Vesalia.de.
On April 23 2009 I have ordered a book "demo scene (2nd Edition)"
I have paid 33.95 EUR (with shipping)
On April 24 2009 I got info "Online Order #.....; Notification of Payment Received"
I didn't get any info about package, that it was sent or not.
So I have totally forgot about it... till July when I have realised that still I haven't got it..
On July 01 2009 I have sent them a message:
"Till today I haven't received my package "
- no response
So on July 13 2009 I have sent them message again:
I haven't received any mail and any package from You :/"
- no response
On August 04 2009 I got Mail from Vesalia (and that was FIRST mail from them) that they have sent package but it turned back.....
I was little mad because I got that info after half of a YEAR ... and I was on holiday during that week.
but OK, I have asked what now?
They asked to pay another 6.60 for next shipment:
On August 07 2009 They wrote:
Please transfer EUR 6.60 to this account:
And so I have sent them 6.60 EUR on 2009-10-01
... till today my book nor money! no info, no email...
I have wrote a mail to all their addresses (email@example.com, firstname.lastname@example.org, email@example.com) on 20 April 2010 to ask where is my book or money.
But of course, still no info, no mail, nothing.
someone have said that it may be a problem with spam filter and address...
So, that might be a problem with address BUT
They did not answer for any of my emails and that is not a spam filter because I finally got an email on August 04 2009 about returned package..
And then we had a short chat via mails about that accident .... so mail IS working.
(they wrote that they had problem with address but it was not my fault, I have double checked address I have entered, and send them back my address AGAIN... + 6.60 for NEXT shipping)
If there is no book on stock - You contact a client, right?
If there is problem with address - You contact a client!
If there is still problem with sending a package - You find another solution - Fedex/ups or just return money, right ?
... not in this situation, I haven't got any info, any mail, no book no money.
Albert ' tmdag ' Szostkiewicz